Welcome to Almustansirya Library, owned and operated by Mirmaz Company. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our mobile application.

1. Information We Collect

a) Information You Provide

• Full name when registering or placing an order
• Phone number for identity verification and login (OTP-based)
• Delivery address (governorate, area, nearest landmark)
• Order notes or any other optional data you provide

b) Automatically Collected Information

• Usage data: Pages visited, products viewed, and in-app browsing behavior
• Device identifier for push notifications
• Approximate location (with your permission) to help set delivery address
• Session data: Login timestamps and order history

c) Financial Information

We do not store credit/debit card details. Payments are processed through secure third-party gateways.

2. How We Use Your Information

• Order fulfillment: Processing your orders and coordinating delivery
• Service delivery: Displaying products, managing cart, and account management
• Communication: Sending push notifications and order updates via Firebase
• App improvement: Analyzing usage patterns to enhance user experience
• Wallet & referral program: Managing cashback balance and affiliate program
• Customer support: Responding to inquiries and complaints

3. Sharing Your Information

We do not sell your personal data. We may share information in the following cases:

4. Data Storage & Security

• Your data is stored on secure servers protected by SSL/TLS encryption
• We implement strict security measures against unauthorized access or breaches
• Local settings are stored on your device using Hive (encrypted local storage)
• We retain your data as long as your account is active or as required by law

5. Your Rights

• ✅ Access your stored personal data
• ✅ Correct any inaccurate information
• ✅ Request deletion of your account and personal data
• ✅ Opt-out of marketing notifications
• ✅ Withdraw consent for location access via device settings

6. Children's Privacy

The app is not intended for children under 13. If we discover a minor submitted personal information, we will delete it immediately.

7. Push Notifications

• We send notifications via Firebase Cloud Messaging
• You can disable notifications at any time from your device settings or within the app

8. Local Storage

The app uses Hive & SQLite to maintain: login state, cart contents, and language/theme preferences.

9. Changes to This Policy

We may update this Privacy Policy periodically. You will be notified of significant changes through an in-app notification.

10. Contact Us

• 📱 In-App: Support section
• 🌐 Website: Set from dashboard
• 📞 Phone: Set from dashboard